Volkswagen Recall | Electronic Steering Column Lock


Some customers have reported long cranking or a no-start or condition when vehicle start-up is attempted.  This was due to a potentially faulty electronic steering column lock installed during vehicle production, and affects some 2006-2010 model year Volkswagen Passat and Passat Wagons vehicles, and some 2009-2010 model year Volkswagen CC vehicles. Chicago's Fletcher Jones Volkswagen has more information to help you understand the issue.

Service Action 48 | 5 Electronic Steering Column Lock

What is the problem?
The affected vehicles may experience long cranking or no-start condition when vehicle start up is attempted.

What will Volkswagen do?
At no cost to you, we will inspect and, if necessary, replace the electronic steering column lock in your vehicle. This work will take about two hours and will be free of charge. Fletcher Jones Volkswagen
  can also address any other concerns you may have with your vehicle at this service visit.

Please ensure that you bring all keys for your vehicle with you to your service appointment.

This no-cost repaid action will only be available until February 28, 2013, and we encourage you to contact Fletcher Jones Volkswagen  and arrange for an appointment at your earliest convenience. As stated in your Owner's Manual, please keep in mind that we may need additional time for the preparation of the work, as well as to accommodate their daily workshop schedule.

Fletcher Jones Volkswagen will not be able to perform this work free of charge after
February 28, 2013